KEYNOTE
Al Gore, Former Vice President of the United States
Description: Former Vice President Al Gore is co-founder and chairman of Generation Investment Management. He is a senior partner at Kleiner Perkins Caufield & Byers, and a member of Apple, Inc.'s board of directors. Vice President Gore spends the majority of his time as chairman of The Climate Reality Project, a non-profit devoted to solving the climate crisis. Vice President Gore was elected to the U.S. House of Representatives in 1976, 1978, 1980 and 1982 and the U.S. Senate in 1984 and 1990. He was inaugurated as the forty-fifth Vice President of the United States on January 20, 1993, and served eight years. He is the author of the bestsellers Earth in the Balance, An Inconvenient Truth, The Assault on Reason, and Our Choice: A Plan to Solve the Climate Crisis. He is the subject of an Oscar-winning documentary and is the co-recipient, with the Intergovernmental Panel on Climate Change, of the 2007 Nobel Peace Prize for "informing the world of the dangers posed by climate change."
KEYNOTE
Dr. Shelley Metzenbaum, Former Associate Director for Performance and Personnel Management, Office of Management and Budget
Description: From September 2009 to May 2013, Shelley H. Metzenbaum served as the Associate Director for Performance and Personnel Management at the White House Office of Management and Budget, reporting to the nation’s first Chief Performance Officer. As the Associate Director, Dr. Metzenbaum managed the day-to-day implementation of the administration’s approach to federal government performance management.
KEYNOTE
Cass Sunstein
Description: Cass R. Sunstein is the Robert Walmsley University Professor at Harvard. From 2009 to 2012, he was Administrator of the White House Office of Information and Regulatory Affairs, where he helped oversee federal regulation. He is author of hundreds of articles and many books, including Nudge (with Richard Thaler), Laws of Fear, Risk and Reason, Republic.com, and Simpler: The Future of Government. He has worked with governments in many nations and testified before Congress on numerous occasions. He has also worked in the Department of Justice and taught at the University of Chicago for over two decades.
KEYNOTE
Elizabeth McGrath
Description: Ms. Elizabeth (Beth) A. McGrath was sworn in as the Department’s first Deputy Chief Management Officer, a Senate-confirmed and politically appointed position, on July 1, 2010. Ms. McGrath leads the Department’s efforts to better synchronize, integrate and coordinate DoD business operations and serves as the Principal Staff Assistant (PSA) and advisor to the Secretary and Deputy Secretary of Defense for matters relating to management and improvement of business operations. She also serves as the DoD Performance Improvement Officer and is responsible for formulating the legislatively mandated Departmental Strategic Management Plan.
KEYNOTE
Dan Tangherlini
Description: Dan M. Tangherlini was appointed acting Administrator of the U.S. General Services Administration (GSA) on April 3, 2012, and serves a vital role in President Barack Obama’s agenda to build a more sustainable, responsible and effective government for the American people.
KEYNOTE
Lt. Gen. John Wissler
Description: Lieutenant General Wissler is currently serving as the Deputy Commandant for Programs and Resources, Headquarters Marine Corps.
KEYNOTE
Philip Howard
Description: Philip K. Howard, a partner in the law firm Covington & Burling LLP, is also a well-known leader of legal reform in America. He is the author of Life Without Lawyers(Norton, 2009), as well as the bestsellerThe Death of Common Sense (Random House, 1995) and The Collapse of the Common Good (Ballantine, 2002), and he is a periodic contributor to the op-ed pages of The New York Times, The Wall Street Journal, and The Washington Post. He advises leaders of both parties on legal and regulatory reform issues, and wrote the introduction to Vice President Al Gore's book Common Sense Government.
KEYNOTE
Seth Kahan
Description: Seth Kahan is a leadership and performance improvement authority specializing in change leadership. He has been designated a Thought-leader and Exemplar in Change Leadership by the Society for Advancement of Consulting®. The Center for Association Leadership conferred upon him the title of Visionary.
AWARDS
Connie Newman & Deming Awards Presentation
Description: The W. Edwards Deming Award is presented annually to a government organization that demonstrates transformative training excellence, and it recognizes those who have pursued training and development that measurably improves the organization’s performance and impacts its mission. Join Connie Newman from Graduate School USA as she presents the 2013 W. Edwards Deming Award winner to the Department of Housing and Urban Development (HUD) Office of Field Policy and Management (FPM).
BREAKOUT SESSION - COST CUTTING
Driving Efficiency in Operations
Description: As budget cuts loom, achieving operational efficiency is more important than ever. Finding ways to create better-functioning processes, teams, and financial practices shouldn't feel like a Herculean effort -- and help is out there. Join a community of managers looking for solutions to the most challenging operational issues of the moment. Learn how leaders can most effectively make changes in their organizations to start cutting costs and creating more effective, streamlined organizations.
Moderator: Dana Grinshpan, Research Manager, Government Business Council
Speakers: Rhea Suh, CFO and Assistant Secretary for Policy, Management & Budget, Department of the Interior
Thom Terwilliger, Chief Learning Officer, FDIC
Peggy Sherry, CFO, Department of Homeland Security
BREAKOUT SESSION - COST CUTTING
Cutting Costs, Not Mission: A DoD Case Study
Description: In the government-wide drive to reduce costs while meeting missions, the Defense Department’s logistics and transportation commands offer examples of real progress. Vice Admiral Mark D. Harnitchek, who heads the Defense Logistics Agency, has told his staff that “we’re setting aggressive goals that will significantly improve support to our customers while dramatically driving down operations and material costs.” VADM Harnitchek came to DLA from the U.S. Transportation Command, where, as deputy commander, he also led a successful effort to rein in costs. He will offer lessons for succeeding in today’s austere environment.
Speaker: VADM Mark Harnitchek, Director, Defense Logistics Agency
BREAKOUT SESSION - DATA
How I Learned to Stop Worrying and Love Big Data: Becoming a Data Manager
Description: Big data is here to stay, and using data analytics to track personnel performance is quickly becoming a required aspect of the federal managers’ job. But, like any management tool, data big data has its limits. Learn how data can help to inform your management decisions and understand what data – even with the richest analysis – can’t do.
Speakers: Christopher Wilson, Vice President, Federal Government Affairs, TechAmerica
Max Peterson, Director, Business Development and Partners, Amazon Web Services
Andras Szakal, Vice President and Chief Technology Officer, U.S. Federal, IBM
Dr. Subha Madhavan, Director, Innovation Center for Biomedical Informatics, Georgetown University
BREAKOUT SESSION - DATA
The Secret to Leveraging Data for Better Decision-Making
Description: The Office of Management and Budget has asked federal agencies to strengthen their measurement and analytic practices to find ways to reduce costs in program execution and daily operations. From program performance and goal-setting, to leveraging high performance analytics to forecast future decisions, leveraging the massive amount of data collected by federal agencies is quickly becoming the new standard.
Speakers: Judy England-Joseph, Research Director, Partnership for Public Service
Nani Coloretti, Assistant Secretary for Management, Department of the Treasury
Shvetank Shah, Executive Director, CEB
Kathryn Stack, Deputy Associate Director for Education, Income Maintenance, and Labor, Office of Management and Budget
BREAKOUT SESSION - LEADERSHIP
Focusing on What Matters: How Mission-Motivated Teams Get Results
Description: As government lurches from one budget crisis to the next, concern among employees about the future of federal programs and organizations is on the rise. Under these circumstances, it’s critically important that managers communicate with employees to provide direction about key priorities. Likewise, it’s vital that they learn tried-and-true methods for keeping employees motivated and productive.
Moderator: Tom Shoop, Vice President & Editor in Chief, Government Executive Media Group
Speakers: Dave Uejio, Lead for Talent Acquisition, Consumer Financial Protection Bureau
Jeff Neal, Senior Vice President, ICF International
BREAKOUT SESSION - LEADERSHIP
Intrapreneurship: How to Empower Your Team to Innovate
Description: Intrapreneurship – the act of behaving like an entrepreneur within a large organization – is a rising management concept that forward-thinking private sector organizations are adopting in order to foster innovation, employee engagement, and creativity. Intrapreneurship creates a framework where employees are granted autonomy and freedom to drive projects of their own in an entrepreneurial way, allowing dormant ideas that employees have to take shape. Learn to identify and nurture opportunities for intrapreneurship in your agency and to develop a program-wide culture of innovation.
Speakers: Richard Boly, Director, Office of eDiplomacy, Department of State
Udaya Patnaik, Co-Founder, Jump Associates International
Don Burke, Intellipedia Doyen, Central Intelligence Agency
Ben Balter, Government Bureaucrat, GitHub
Allen Hepner, Senior Planning and Performance Manager, Food Safety and Inspection Service, US Department of Agriculture
Kevin Kuhn, Innovation Team, Office of Research and Development, Environmental Protection Agency
Jon Rubin, First Fridays Usability Program Manager, General Services Administration
BREAKOUT SESSION - PROGRAM MANAGEMENT
Contracting: The Cost-Saving Imperative
Description: As agencies are challenged to find cost-savings across their portfolios, contract spending is coming under increased scrutiny. The Obama Administration has advocated less reliance on contractors, issued a new directive on strategic sourcing, and taken other steps toward procurement reform. At the same time, budget pressures may dictate more reliance on contractors instead of full-time staff. Learn how your program could be affected by the changing contracting environment.
Moderator: Roger Waldron, President, Coalition for Government Procurement
Speakers: Anne Rung, Chief Acquisition Officer & Senior Advisor to the Administrator, GSA
Rob Burton, Partner, Venable LLP
BREAKOUT SESSION - PROGRAM MANAGEMENT
Building Tomorrow's Workforce Today
Description: As federal managers operate under an imperative to squeeze the most out of their budgets and teams, they also face the challenge of dealing with a workforce that is rapidly changing demographically. This session will focus on adjusting to an exodus of older employees, providing opportunities for strong performers to move up quickly through the ranks, and creating a culture where high performance is the norm.
Moderator: Kellie Lunney, Senior Correspondent, Government Executive Media Group
Speakers: Sydney Smith-Heimbrock, Deputy Associate Director of Strategic Workforce Planning, Office of Personnel Management
Richard Parker, Deputy Associate Attorney for Diversity Management, Department of Justice
Michael Lawyer, Co-Founder, HUD Under 5, Department of Housing & Urban Development
BREAKOUT SESSION - REINVENTING GOVERNMENT
The Performance Revolution
Description: Government reinvention in the early 1990s energized a performance movement with major results -- from the Government Performance and Results Act of 1993, to linking SES bonuses with mission performance. How have those reforms and others influenced performance-improvement efforts in the years that followed? More importantly, with the passage of the GPRA Modernization Act and the increased use of performance-tracking efforts like Baltimore's CitiStat -- where is the performance movement today and what is its future?
Chair: Jonathan Breul, Adjunct Professor, Georgetown Public Policy Institute
Speakers: Amy Edwards, Director, Senate Budget Committee Task Force on Government Performance
Robert Shea, Principal, Grant Thornton; former OMB Associate Director for Performance and Personnel Management
BREAKOUT SESSION - REINVENTING GOVERNMENT
The Customer Revolution
Description: Focusing on government’s customers was seen as a radical notion in the early 1990s. But the reinvention movement took improving services to citizens seriously. A series of initiatives -- such as the federal government’s first-ever measurement of customer satisfaction with agency services -- followed. Explore how the reinventors of today are using today’s technologies to improve their customer service efforts.
Chair: Bob Stone, former Director of the National Performance Review
Speakers: Larry Freed, President and CEO, ForeSee
Xavier Hughess, Chief Innovation Officer, Department of Labor
Tom Peters, co-author of "In Search of Excellence"
BREAKOUT SESSION - REINVENTING GOVERNMENT
The Innovation Revolution
Description: The 1993 reinvention report catalyzed numerous IT initiatives, such as electronic benefit payments, electronic tax filing, and one-stop web services. In addition, government's reinventors worked to create a culture of innovation in the federal space, through a government-wide network of Reinvention Labs and the Hammer Awards. How have these pioneers influenced today’s innovators? How can federal managers harness the innovation of current employees?
Chair: Morley Winograd, former Director of the National Partnership for Reinventing Government
Speakers: Mark Forman, co-founder, Government Transaction Services; former Administrator for E-Government and Information Technology, Office of Management and Budget
David Osborne, co-author of "Reinventing Government"
BREAKOUT SESSION - TECHNOLOGY
Harnessing Technology: Tools for Collaboration and Effective Management
Description: Software developers have produced thousands of apps and programs designed to make you a more collaborative, more mobile and, ultimately, a more productive manager. But which of these tools are actually worth your while? With ever-improving tools in areas such as collaboration, data analysis, mobility, and telework, federal managers are making the most of new technologies to be more effective. Learn from government innovators about how you can be a more productive manager -- and in turn make your program more collaborative and efficient.
Moderator: Mark Micheli, Editor for Excellence in Government Online, Government Executive Media Group
Speakers: Casey Coleman, Chief Information Officer, GSA
Tiffany Smith, Deputy Division Chief for Knowledge Leadership, Office of eDiplomacy, Department of State
Cindy Auten, General Manager, Mobile Work Exchange
John Hale, Chief of Enterprise Applications, Defense Information Systems Agency
BREAKOUT SESSION - TECHNOLOGY
For the People, By the People: Lessons on Engaging Citizens
Description: With social media and other communications tools improving every day, government agencies are learning how best to engage their constituencies -- not for the sake of engagement, but to learn how to improve the presentation and implementation of their programs. Federal leaders are figuring out which technologies work best in different circumstances to promote engagement and to analyze the feedback they receive.
Moderator: Dave McClure, Associate Administrator, Citizen Services and Innovative Technologies, GSA
Speakers: Hillary Brandt, Director, Office of Innovative Engagement, Bureau of International Information Programs, Department of State
Tom Cochran, Chief Technology Officer, Atlantic Media
Brandon Friedman, Vice President, Fleishman-Hillard
SPOTLIGHT SESSION
Cutting Costs & Improving Collaboration
Description: The need to communicate to not only your staff but to your constituents is even more important today. The need to be mobile, but stay connected is not on your wish list, but is mandatory. With travel budgets down and telework on the rise you need to bring the right people together with the right information at the right time. In this session, we will explore how your agency can access information faster, bring people together more easily, make decisions more quickly, and communicate across different devices, all while reducing your operating costs. Underwritten by Avaya Government Solutions.
Speaker: Matthew Davidson, Senior Executive Briefer, Avaya Government Solutions
SPOTLIGHT SESSION
Enterprise Leadership: A New Breed of Government Leaders
Description: The world has changed for Federal leaders. Today’s reality is that most of the “wicked” challenges they face extend far beyond their agency stovepipes and are increasingly complex, cross-cutting, and interagency in nature. These challenges demand integrated, ‘whole of government’ (in other words, enterprise) solutions. They also demand new kind of leader, one that can cut across those agency stovepipes, leverage networks of critical organizational and individual actors, and mobilize the whole panoply of government’s capabilities to deal with them. These enterprise leaders are the subject of a new book co-edited by Jackson Nickerson and Ron Sanders and published by the Brookings Institution. In this highly interactive session, Sanders, one of government’s most respected human capital experts, and former Coast Guard Commandant ADM Thad Allen (who also contributed to the book) will discuss this emerging leadership model, describe its unique set of competencies, and provide a series of insightful exercises and case studies that highlight the need for this new breed of government leader. Underwritten by Booz Allen Hamilton.
Speakers: Ron Sanders, Vice President, Booz Allen Hamilton
Thad Allen, Senior Vice President, Booz Allen Hamilton
SPOTLIGHT SESSION
The Dating Game: Partnerships for the Future
Description: There is a growing consensus that greater collaboration – between agencies as well as between government and the private sector – will be essential to enabling mission success in today’s world of complex challenges and constrained budgets. But how do you actually make these relationships work? While there have been some notable triumphs, there have also been efforts that consumed significant resources with little impact and those that have faltered after starting off strong. It takes more than individuals acting more cooperatively to realize positive institution-to-institution collaborations. In this interactive session, we will discuss the innovative range of partnering modes that have emerged: from the sharing of people and information to the incubation of new ideas and assets to full strategic social partnerships composed of multiple agencies, private companies, and the social sector. Perhaps more importantly, we will share tested tools and tips your agency can apply to help enhance the efficiency and effectiveness of current and future collaborations. Underwritten by Deloitte.
Speakers: Ed Van Buren, Principal, Monitor Deloitte, Deloitte Consulting LLP
W. Bruce Chew, Director, Monitor Deloitte, Deloitte Consulting LLP
SPOTLIGHT SESSION
Breakthrough Training - How Three Agencies Did It
Description: Join three past W. Edwards Deming Award winners to understand how these panelists have spearheaded and enhanced innovative training programs within their organizations. Learn about protecting training budgets and designing training that demonstrates strong performance outcomes and meets mission objectives. - Learn how to overcome your agency's training challenges.; - Learn how to build performance measures into your training programs.; - Learn how to make a case for preserving training and workforce development with tightening budgets. Underwritten by Graduate School USA.
Moderator: Francis Rose, Anchor of In Depth, Federal News Radio
Speakers: Stephen E. Cricchi, Director, Integrated Systems Evaluation, Experimentation and Test Department, Naval Air Systems Command, 2012 Deming Winner
Patricia Jones , Executive Director of the Office of Appellate Operations, Social Security Administration, 2011 Deming Winner
Tim Harvey, Chief, Park Facility Management Division, National Park Service, 2010 Deming Winner
SPOTLIGHT SESSION
Keep and Grow Your Best Employees
Description: New Government Business Council research shows that hiring for the right skills is one of the top concerns of managers across government. Budget cutbacks and furloughs on top of retirements and normal attrition can lead to accelerated loss of institutional knowledge and widen or even create skills gaps. This session will discuss three important steps that you can take today to help you meet your HR goals and maintain delivery of key and critical government services: - Drive efficiency by defining, consolidating, and standardizing descriptions of what you need; - Meet HR demands and retain knowledge by clearly seeing the skills you already have in house; - View and manage your leadership pipeline while helping individuals see a clear and compelling career path within your agency. We'll discuss real examples of how these steps are being taken in government today and best practices in the area of position classification, skills identification, and career mapping. Underwritten by Monster Government Solutions.
Speaker: Susan Fallon, Vice President of Global Strategy and Business Development, Monster Government Solutions
Dr. Tim Lagan, Senior Manager, Organizational Psychologist Consulting, Monster Government Solutions