sessions

Engagement and Culture

Sponsored by Best Upon Request
Jackie Freiberg, Motivational Speaker and Author, San Diego, CA

Length - 1:02:27

Getting The C-Suite’s Attention: 7 Strategies for Transforming from HR Leader to Business Leader

Sponsored by Mountain America Credit Union

Length - 1:02:50

Emotional Intelligence Your #1 Success Factor

Sponsored by Mountain America Credit Union

Length - 56:01

Wage and Hour Nightmares

Sponsored by United Federal Credit Union
Aaron Zandy, Esq., Managing Partner, FordHarrison, Orlando, FL

Length - 1:00:15

Strategic Thinking

Sponsored by O’Rourke & Associates
Loraine Catlett, Training & Performance Specialist, SWBC, San Antonio, TX

Length - 51:02

The Role of the Manager in Impacting Employee Engagement

Sponsored by hubbub health
Kerry Liberman, President, People Perspectives LLC, Bainbridge Island, WA

Length - 49:23

Create a Culture of Internal Service Excellence through Service Level Agreements

Amy Forcier – Pabst, EVP Member Experience, Royal Credit Union, Eau Claire, WI

Length - 01:01:06

Credit Union Industry Update

Diana Dysktra, President/CEO, CA/NV CU League, Ontario, CA

Length - 1:05:27

Making the Business Case for Building Effective Business Leaders

Sponsored by People Perspectives LLC
Jennifer McClure, President, Unbridled Talent LLC, West Chester, OH

Length - 49:12

How Better Employee Health Means Better Business

Sponsored by CU Benefits Alliance
Brian Berchtold, VP Sales & Marketing, hubbub health, Portland, OR
Barbara Cecil, PHR, Director of Human Resources, Maps Credit Union, Salem, OR
Nicole Colgan, HR/Employment Development Director, TwinStar CU, Lacey, WA

Length - 56:00

Emerging HR Technologies and How They are Changing the HR Landscape for the Better

Christopher Fisher, Vice President, CU People, Inc., Houston, TX

Length - 50:49

It’s Time to Rethink the Goals of your Retirement Plan

Scott Knapp, Retirement Investment Strategy Director, CUNA Mutual Group, Madison, WI

Length - 55:57

Keys to Branding Your Culture

Rich Jones, President/CEO, Leading2Leadership LLC, Tucson, AZ

Length - 1:14:37

Best Practices from a Successful Sales and Service Culture

Tami Rechtenbach, VP Member Services, Dupaco Community CU, Dubuque, IA

Length - 49:22

Opportunities for Collaboration with the Foundation

Gigi Hyland, Executive Director, National Credit Union Foundation, Washington, DC

Length - 39:05

Using Humor to Maximize Employee Contributions

Jim Jelinske, Owner, Creative Education Services, 

Length - 59:19