The Future of Government Innovation
Aneesh Chopra is the former (and first) U.S. Chief Technology Officer. As an Assistant to the President, he designed the National Wireless Initiative, helped launch Startup America and executed an "open innovation" strategy across the government built on private sector collaboration—opening up data, convening on standards and staffing "lean government startups." He is the author of the new book, Innovative State: How New Technologies can Transform Government focused on how we can tap entrepreneurial problem solvers to address challenges in health, energy and education markets among other public and regulated sectors. Chopra is currently the co-founder and executive vice president of Hunch Analytics, a startup focused on improving the productivity of public and regulated sectors of the economy through data analytics. In 2011, Chopra was named to Modern Healthcare's list of the 100 Most Influential People in Healthcare (#39) and in 2008, to Government Technology magazine's Top 25 in their Doers, Dreamers, and Drivers issue. Upon his departure, President Obama noted, "As the federal government's first Chief Technology Officer, Aneesh Chopra did groundbreaking work to bring our government into the 21st century. Aneesh found countless ways to engage the American people using technology, from electronic health records for veterans, to expanditlng access to broadband for rural communities, to modernizing government records. His legacy of leadership and innovation will benefit Americans for years to come, and I thank him for his outstanding service." Chopra earned his master's degree in public policy from Harvard University in 1997 and his bachelor's degree from The Johns Hopkins University in 1994.
Mission, Management and Performance for a 21st Century Government
Beth Cobert is the Deputy Director for Management. She was confirmed on October 16, 2013. Cobert previously served nearly thirty years at McKinsey & Company as a Director and Senior Partner. During her tenure, she worked with corporate, not-for-profit and government entities on key strategic, operational and organizational issues across a range of sectors, including financial services, health care, legal services, real estate, telecommunications, and philanthropies. She led major projects to generate performance improvements through process streamlining, enhanced customer service, improved deployment of technology, more effective marketing programs and strengthened organizational effectiveness. Within McKinsey, Cobert held multiple leadership roles in people management including recruiting, training, development and performance management of staff. She has been a champion for professional development and initiatives to support women's advancement to leadership positions. Cobert also previously served as a board member and chair of the United Way of the Bay Area and as a member of the Stanford Graduate School of Business Advisory Council. Cobert received a bachelor’s degree in economics from Princeton University and a master’s degree in business administration from Stanford University.
A Blueprint for Stronger Service
Tom Vilsack serves as the Nation's 30th Secretary of Agriculture. As leader of the Department of Agriculture, Vilsack is working to strengthen the agricultural economy, build vibrant rural communities and create new markets for the innovation of rural America. Vilsack has worked to implement the President's agenda, putting Americans back to work and creating a lasting economy. As chair of White House Rural Council, Vilsack is strengthening services for rural businesses and entrepreneurs. Prior to his appointment, Vilsack served two terms as the Governor of Iowa, in the Iowa State Senate, and as the mayor of Mt. Pleasant, Iowa.
Building the Next Federal Workplace
Dan M. Tangherlini was sworn in as Administrator of the U.S. General Services Administration (GSA) on July 5, 2013, following his 15 months of service as the Acting Administrator of GSA. Since joining the agency, he has served a vital role in President Barack Obama’s agenda to build a more sustainable, responsible and effective government for the American people. GSA is responsible for improving the government’s workplace by managing assets, delivering maximum value in acquisitions, preserving historic property, and implementing technology solutions. Throughout his career, Mr. Tangherlini has been recognized for fiscal and management leadership. Before joining GSA, Tangherlini was confirmed by the United States Senate in 2009 to serve as Treasury’s Assistant Secretary for Management, Chief Financial Officer, and Chief Performance Officer. In these roles, Tangherlini served as the principal policy advisor on the development and execution of the budget and performance plans for Treasury and the internal management of the Treasury and its bureaus. Tangherlini also served as the agency’s Director of the Office of Small and Disadvantaged Business Utilization. From 2006 to 2009, Tangherlini also served as Washington, DC’s City Administrator and Deputy Mayor. His responsibilities included managing the day-to-day operations, budget development and performance management of District agencies. Tangherlini also served as the Director of the District of Columbia Department of Transportation (DDOT) from June 2000 to February 2006. Prior to his appointment as City Administrator, Tangherlini served as the Interim General Manager of the Washington Metropolitan Area Transit Authority. Tangherlini also served the District of Columbia as Chief Financial Officer of the Metropolitan Police Department from November 1998 to May 2000. Before joining the District government, Tangherlini worked in the Policy Office of the U.S. Secretary of Transportation and in a variety of capacities during six years of service with the Office of Management and Budget in the Executive Office of the President. Tangherlini received his Bachelor’s and Master’s degrees in Public Policy Studies from the University of Chicago and his Master’s degree in Business Administration from The Wharton School of the University of Pennsylvania.
Recruiting and Retaining a World Class Federal Workforce
Director Katherine Archuleta is a long-time public servant, who has distinguished herself as a leader on human resources and management policy in a variety of senior positions in local and Federal government. On May 23, 2013, President Obama appointed Director Archuleta to lead the U.S. Office of Personnel Management (OPM), the agency responsible for attracting and retaining an innovative, diverse and talented workforce to make the Federal government a model employer for the 21st century. On November 4th, Archuleta was sworn in to begin her tenure as the 10th Director of OPM, and the first Latina to head this federal agency. Director Archuleta began her career in public service as a teacher in the Denver public school system. She left teaching to work as an aide to Denver Mayor Federico Peña. When Mayor Peña became Secretary of Transportation during the Clinton Administration, Archuleta continued her public service as his Chief of Staff. Later, Peña was appointed to head the Department of Energy and Archuleta served as a Senior Policy Advisor in the Office of the Secretary. After the Clinton Administration, she went back to local government and became a Senior Policy Advisor to Denver Mayor John Hickenlooper. Prior to joining OPM, Archuleta spent the first two years of the Obama Administration serving as the Chief of Staff at the Department of Labor to Secretary Hilda Solis, and most recently, she was the National Political Director for the President’s 2012 re-election campaign.As the Director of OPM, Archuleta is committed to building an innovative and inclusive workforce that reflects the diversity of America. As a long-time public servant, she is a champion of Federal employees.
How to Land a 2,000Pound Tweeting Rover on Mars Via SkyCrane—And the Amazing Workforce Culture That Makes It Possible
Jeri L. Buchholz became NASA's Chief Human Capital Officer and Assistant Administrator for Human Capital Management on Aug. 1, 2011. As the Assistant Administrator for Human Capital Management and NASA's Chief Human Capital Officer, Buchholz has stewardship responsibility for NASA's workforce. She advises and assists the Administrator by carrying out responsibilities in accordance with the Chief Human Capital Officers Act of 2002. Her responsibilities include setting the agency's workforce development strategy, assessing workforce characteristics and future needs based on the agency's mission and strategic plan; aligning the agency's human resources policies and programs with organizational mission, strategic goals, and performance outcomes; and, serving as a member of the Office of Personnel Management-led Chief Human Capital Officers Council. Buchholz served as the Associate Director for Human Resources Operations and Policy at the U.S. Nuclear Regulatory Commission. She began her public service career in 1981 as a Peace Corps Volunteer in Zaire, now the Democratic Republic of the Congo. She also has served as the Chief Human Capital Officer at the Department of Health and Human Services' Office of Inspector General, as well as the U.S. International Trade Commission. In addition, she has held positions at the Office of Federal Housing Enterprise Oversight, the National Imagery and Mapping Agency, the Defense Intelligence Agency, the U.S. Information Agency and the U.S. Office of Personnel Management.
The Future of Delivering World-Class Customer Service to Citizens
On February 14, 2013, Carolyn W. Colvin became the Acting Commissioner of Social Security. Prior to this designation, she served as the Deputy Commissioner, having been confirmed by the United States Senate on December 22, 2010 as President Obama’s nominee. In addition to her role as the Acting Commissioner of Social Security, Ms. Colvin serves as a Trustee to the Social Security Board of Trustees. Throughout her career, Ms. Colvin has managed programs that help people with their healthcare and financial needs. She previously held key executive positions at Social Security Headquarters: Deputy Commissioner for Policy and External Affairs (1994–1996), Deputy Commissioner for Programs and Policy (1996–1998), and Deputy Commissioner for Operations (1998–2001). Prior to returning to SSA, Ms. Colvin was the Director of Human Services for the District of Columbia (2001-2003); the Director of the Montgomery County Department of Health and Human Services (2003-2007); the Chief Executive Officer of AMERIGROUP Community Care of the District of Columbia (2007–2008); and, the Special Assistant to the Secretary of Maryland’s Department of Transportation (2009-2011). In addition, Ms. Colvin served as the Secretary of Maryland’s Department of Human Resources (1989-1994). Ms. Colvin has received numerous awards and recognition for her managerial expertise and creativity, including Maryland’s Top 100 Women Award from the Daily Record (2005) and the Women of Achievement Award from Suburban Maryland Business and Professional Women (2005). She has served on a variety of boards and commissions, including the National Committee to Preserve Social Security and Medicare. Ms. Colvin earned her graduate and undergraduate degrees in business administration from Morgan State University. Additionally, she completed the Senior Executives in State and Local Government Program at Harvard University, the Maryland Leadership Program, and the Greater Baltimore Leadership Program. Ms. Colvin is from Maryland and currently resides in Anne Arundel County. She has one son and six grandchildren.
Women in Government
Federal women are more educated and working in better-paying government jobs now than ever before. But they still only hold about one-third of the top senior leadership positions in agencies. The struggle to balance work and personal lives is just one part of the complicated career track for women. Finding the right mentors, learning how to be your own advocate, and overcoming stereotypes aren’t easy, but they are necessary if we want more women at the top of government. Panelists will share their stories and advice of how they’ve navigated the tricky terrain of being a woman in what’s traditionally been a man’s world. We’ll discuss everything from maternity (and paternity) leave to effectively managing older – and male – co-workers.
Orice Williams Brown, Managing Director of Financial Markets and Community Investment at GAO, 2013 SAMMIE Winner for Career Achievement Medal
Ruth Goldway, Chairwoman, Postal Regulatory Commission
Virginia Hill, President, Young Government Leaders
Graduate School USA Presentation of the 2014 W. Edwards Deming Award
The W. Edwards Deming Award is presented annually to a government organization that demonstrates transformative training excellence, and it recognizes those who have pursued training and development that measurably improves the organization’s performance and impacts its mission. Join Kimberly Robinson from Graduate School USA as she presents the 2014 W. Edwards Deming Award winner to the Federal Emergency Management Agency (FEMA).
BREAKOUT SESSION – TALENT & HIRING
Recruiting For Critical Skills in an Age of Austerity
Shutdowns, pay freezes and the growing number of retirement-eligible federal workers have made effective recruiting more critical than ever. As the government replaces one generation of employees with another, what are successful methods of attracting the caliber of talent the government needs for its critical missions? Our panel of professionals will discuss what works, the need for high demand talent, and what they expect to see in the next few years.
Elizabeth Kolmstetter, Chief Human Capital Officer, US Agency for International Development
Mark Reinhold, Associate Director for Employee Services and Chief Human Capital Officer (CHCO), US Office of Personnel Management
Peggy Sherry, Deputy Commissioner for Operations, Internal Revenue Service
Jeff Neal, ICF International
Creating a Culture of Innovation
Innovation is thrown around as buzzword today as the solution to every problem confronting government. But what does innovation really mean? How do leaders cultivate innovation among their teams? In a highly interactive session, Tom Fox -- the VP for Leadership and Innovation at the Partnership for Public Service and the Washington Post's Federal Coach -- will demystify innovation and outline the essential building blocks for creating a culture of innovation. Using the Partnership's extensive research on the topic -- and facilitating knowledge sharing among the audience -- participants will walk away from the session with simple, practical actions they can use to engage their employees in developing creative solutions to their agencies problems.
Tom Fox, Vice President, Leadership & Innovation, Partnership for Public Service
BREAKOUT SESSION – CULTURE & TRAINING
How to Prepare Millennials/New Feds for Fast Approaching Leadership Positions
As generational differences, the baby boomer diaspora, and decreased budgets hit the federal government, new emerging leaders take root and become even more prevalent. What steps is your organization taking to strategically prepare high potential employees to step into leadership roles without the benefit of years of experience? What can your organization do to properly develop younger employees to take charge? How can current executives secure that the mission is accomplished when younger leaders take the reins?
Miguel Joey Aviles, Chief Learning Officer, Young Government Leaders
Jayne Howell, Director, 1CA Coordination Team, Bureau of Consular Affairs, Department of State
Jeffrey Vargas, Chief Learning Officer (CLO) for the Commodity Futures Trading Commission (CFTC)
Kris Van Riper, Managing Director, CEB
Innovation in Training
With time and money at a premium, agency leaders are finding new ways to make sure that employees are well trained, and that leadership development is not shortchanged. From the Social Security Administration’s efforts to keep its large workforce up to speed, to the Patent and Trademark Office’s successful efforts to boost morale and productivity, to the Government Accountability Office’s innovative “speed mentoring” program, we will learn how agencies are adapting to the new realities.
Reginald F. Wells, Deputy Commissioner for Human Resources, Social Security Administration
Jennifer Tokar, Chief Learning Officer, U.S. Patent and Trademark Office
Adelle J. Dantzler M.S.Ed., Training Administrator, U.S. Government Accountability Office
Tim Clark, Editor at Large, Government Executive Media Group
BREAKOUT SESSION – DATA & PERFORMANCE
The Future of Work is Data Driven
From decision-making to performance management, how are government agencies leveraging metrics, big data, and technology to improve employees work and program outcomes?
Angela Bailey, Office of Personnel Management
Steve Goodrich, President & CEO of The Center for Organizational Excellence, Vice Chair of the Government Transformation Initiative
Tom Shoop, Editor in Chief, Government Executive Media Group
The State of Performance Management
The Obama administration has a world-class federal performance strategy, based on newly written agency plans that establish priority goals and measurable targets. But setting up such a structure is no guarantee of success in managing large-scale federal projects and operations. In this session, Donald F. Kettl, a longtime expert on government performance and author of the cover story in the May/June issue of Government Executive, will engage in a conversation about the state of federal performance management and where it's headed in the remainder of President Obama's second term.
Don Kettl, Dean, School of Public Policy, University of Maryland
Tom Shoop, Editor in Chief, Government Executive Media Group
BREAKOUT SESSION – THE NEW WORKPLACE
Transforming the Government Workplace
GSA’s Total Workplace initiative provides resources and expertise to help federal agencies reduce their office space, foster collaboration, better manage IT spending, and increase energy efficiency. In a time of shrinking budgets, the initiative is already saving taxpayer dollars and helping customer agencies better serve the American people. The U.S. Departments of Agriculture (USDA), Health and Human Services (HHS), Homeland Security (DHS), and the U.S. Fish and Wildlife Service (FWS) have joined the Total Workplace program and are on their way to realizing significant savings and reducing their real estate footprint.
Lawrence Fitzpatrick, President, Computech
Chuck Hardy, Chief Total Workplace Officer, General Services Administration
Paul Rauch, Assistant Director for Business Management and Operations, Fish and Wildlife Service
Charles Clark, Senior Correspondent, Government Executive Media Group
The New Workplace: Mobility & Managing the Mobile Workforce
A vision of the next-generation workplace; How to manage productivity, not physical presence. This session will explore examples and use cases of government agencies leading the way in mobility.
Cindy Auten, Director, Telework Exchange
Malena Brookshire, Deputy Performance Information Officer, Securities and Exchange Commission
Mika Cross, President's Management Council Interagency Fellow; as the work/life and wellness program manager for USDA and as a senior HR solutions consultant and work-life advisor at OPM
Frank Konkel, Events Editor and Technology Reporter, Government Executive Media Group
YOUNG GOVERNMENT LEADERS TOWN HALL
Empowering Millenials as ‘Digital Natives’ to Innovate in Government
Millennials are often described as “digital natives,” a moniker that conveys their reputation for having grown up with technology attached to their hips and hands, that their preferred communication method is digital, and that anything electronic is masterable. As baby boomers leave the Federal Government and millennials slowly trickle their way in, how is the government preparing for this “next generation” of employees to contribute to the workforce? How can inherently risk averse, hierarchical bureaucracies empower millennials to use their digital savvy to affect positive change for the government?
David Bray, Chief Information Officer, Federal Communications Commission
Corina DuBois, Chief New Media, Bureau of Consular Affairs, Department of State
Hillary Hartley, Presidential Innovation Fellow, 18F, General Services Administration
Isaiah Joo, Chief Information Officer, Young Government Leaders & Program Analyst, Department of State
Stacy Kane, Presidential Management Fellow, Consumer Financial Protection Bureau
Frank Konkel, Events Editor and Technology Reporter, Government Executive Media Group
Justin Herman, Social Media Manager, Center for Excellence in Digital Government, General Services Administration
David Moskovits, Chief Executive, Accenture Federal Services
David Moskovitz is Chief Executive of Accenture Federal Services (AFS), a wholly owned subsidiary of Accenture LLP, a U.S. company. AFS serves clients in civilian, defense, intelligence and public safety agencies. Mr. Moskovitz oversees every aspect of the federal business, including setting strategic direction, positioning the business in the market, managing client relationships and developing talent. Previously he served as Global Managing Director for Growth & Strategy for Health & Public Service and as Managing Director of Accenture’s U.S. State & Local government practice. He also has led Accenture’s Health & Public Service practice for New York City. Mr. Moskovitz has more than 30 years of experience leading large-scale government technology and transformation projects. Prior to joining Accenture in 1994, he worked for 12 years for the City of New York, including serving as a Deputy Commissioner of a 3,000-person division responsible for managing New York City’s government infrastructure. Mr. Moskovitz is a member of the Executive Advisory Council of ACT-IAC, an organization designed to foster great partnership between government and industry. He also serves as the chairman of the board of Trustees for The Center for Employment Opportunities, a non-profit organization dedicated to providing immediate, effective and comprehensive employment services to men and women returning home from prison. He earned a bachelor’s degree from Washington University, St. Louis and a Public Policy Certificate from Claremont Graduate School. He was a Coro Fellow in public affairs and served as an adjunct professor at the Robert F. Wagner School for Public Service at New York University.
Underwritten by Monster Government Solutions:
How Government Plans its Workforce — Announcing and Analyzing the Survey Results
As the federal government faces an aging workforce, skill gaps, and increasing budget constraints, it is more important than ever that agencies develop a long-term strategy for workforce planning. More than 1,100 federal leaders participated in a recent Government Business Council survey about federal workforce planning, employee competencies, and professional development. Current trends and practices will be discussed. Specifically, the session will cover:
- The current state of workforce planning across the federal government
- Competencies and the role they play in workforce planning and how they relate to employee development
- How complete, accurate, and timely data can assist with workforce planning
We’ll cover these most compelling survey findings and discuss how federal agencies can best apply this information through a conversation with an industrial/organizational psychologist who specializes in government issues.
Dr. Tim Lagan, Monster Government Solutions
Zoe Grotophorst, Government Business Council
Underwritten by Booz Allen Hamilton:
Building the Enterprise: A New Civil Service Framework
Join Ron Sanders, Booz Allen Vice President and Fellow, and Lara Shane, Vice President of the Partnership for Public Service, as they provide an evocative overview of a landmark report recently published by Booz Allen and the Partnership entitled “Building the Enterprise: A New Civil Service Framework.” The report examines the current problematic state of today’s civil service system—designed decades ago—and sets forth a series of far-reaching, transformative recommendations that taken together, would bring our government’s human capital system into the 21st century. The highly interactive session will cover the report’s recommendations for modernizing way the federal government sets overall and individual pay levels, hires new employees, classifies their jobs and evaluates their performance, holds poor employees accountable, and develops and deploys its most senior career executives; the session will also discuss the reaction of key stakeholders and examine the prospects for civil service reform legislation.
Ron Sanders, Vice President, Booz Allen Hamilton
Lara Shane, Vice President of Communications and Research, Partnership for Public Service
Underwritten by Accenture:
Aligning Program Priorities, Budget and Workforce
The President’s 2015 budget agenda challenges agencies to ‘focus scarce human capital resources on more complex, mission-critical efforts.’ Come hear government C-suite executives discuss their current Human Capital challenges, how they are attracting top talent, and suggestions to build efficiencies across the Talent Management process.
Brodi Fontenot, Assistant Secretary of Administration and Chief Human Capital Officer, Department of Transportation
Max Stier, President, Partnership for Public Service
William Fleming, HR Director and Deputy Chief Human Capital Officer (Retired), Department of Commerce, presently Subject Matter Expert, Accenture Federal Services
Scott Quehl, Senior Principal at Accenture Federal Services and former Assistant Secretary for Administration and Chief Financial Officer of the US Department of Commerce
Underwritten by Graduate School USA:
The Future of Training for Federal Agencies
An engaging session featuring the winner of the 2013 W. Edwards Deming Award, Patricia Hoban-Moore, Director, Office of Field Policy, HUD; the recently appointed Chief Learning Office of GSA, Mike Casey; and Al Tyree, Director, Business Relations and Learning Solutions, Graduate School USA; moderated by Francis Rose of Federal News Radio. The discussion will provide the audience with a vision of innovative, out-of-the-box training programs for future development and explore how such programs can effectively deliver mission goals.
Mike Casey, Chief Learning Officer, General Services Administration
Patricia Hoban-Moore, Director, Office of Field Policy, HUD
Al Tyree, Director, Business Relations and Learning Solutions, Graduate School USA
Francis Rose, Federal News Radio
Underwritten by Herman Miller:
Using Technology-Driven Utilization to Optimize Space
Processes to capture the productivity improvements, space savings, and cost advantages of new work styles depend heavily on having accurate space use data – data that is too often based on faulty, outdated collection and analysis methods. Margaret Serrato scopes out new workspace monitoring tools and techniques that return real-world, actionable space utilization figures, help space planners avoid costly overestimation, and uncover untapped space optimization opportunities. She illustrates the application of collected data to inform workspace redesign decisions, create real estate cost savings, and support flexible working models.
Margaret Serrato, Senior Workplace Strategist, Herman Miller, Inc.
Underwritten by Partnership for Public Service:
Helping Government Deliver: Transforming Mission and Support Services
A recent report by the Partnership for Public Service entitled Helping Government Deliver: Transforming Mission and Support Services focuses on the need for government agencies to draw upon resources across organizations, sharing support and mission-critical functions in order to tackle the Nation’s challenges. They identified four organizations who are developing transformative, enterprise-wide approaches to shared service delivery. These agencies have tried different tactics, and their successes and the roadblocks they encountered offer important lessons for organizations who are seeking an agency-wide approach to delivering mission and support services. Transformation of this magnitude takes leadership, collaboration, partnership and cooperation. It also requires a shift in mindset and a new vision.
Jessie Roberson, Vice-Chairman of the Defense Nuclear Facilities Safety Board and former Assistant Secretary for Environment Management, Department of Energy
Judy England-Joseph, Project Lead and former Research Director, Partnership for Public Service